VENDOR CONTACTS  12/28/06  Compiled by Bravo Technology Center
 
ISP Website Contact Info DNS Settings SMTP Settings
AOL www.aol.com 1.800.827.3338 server-assigned can't change: use AOL mail
or pine or Netscape 6
AT&T www.att.net No information 204.127.129.1
204.127.160.1
mailhost.worldnet.att.net (if dialed in to an AT&T POP)
imailhost.worldnet.att.net (if using another network)
AT&T Business
Internet Services
www.attglobal.net 800.821.4612 or
www.attglobal.net/hlpctr
/report-xxinet.html or help.attbusiness.net
165.87.13.127
165.87.201.244
smtp1.attglobal.net
smtp2.attglobal.net
Comcast www.comcastonline.com 1.888.793.9800 Contact ISP Contact ISP
Compuserve www.compuserve.com 1.800.944.9871 contact ISP smtp.compuserve.com
Earthlink www.earthlink.com 1.800.890.5128 or
help.earthlink.net
207.217.126.81
207.217.77.82
207.217.120.83
mail.earthlink.net
GTI www.gti.net 1.973.285.9099 199.171.27.2
198.6.1.1
198.6.1.3
mail.gti.net
Juno www.juno.com 1.800.586.6889 contact ISP contact ISP
PSI.net www.psi.net 1.877.774.8633 38.9.211.2
38.9.221.2
38.9.231.2
relay.smtp.psi.net
UUNet www.uu.net
www.wcom.net
1.800.900.0241 198.6.1.5
198.6.1.4
mail.uu.net
Verizon www.bellatlantic.net (verizon) 1.800.567.6789 151.196.0.38
151.196.0.39
outgoing.verizon.net


Adelphia
Tech: 888-551-5465
http://powerlink.adelphia.net
smtp/pop: mail (mail.dc2.adelphia.net)
Access: 716-923-1548
DNS1: 24.48.33.2
DNS2: 24.48.33.3

AOL
http://www.aol.com/
Support: 888-346-3704
Billing: 888-265-8003
Cancellation: 888-265-8008

Best Software/Timeslips
http://www.timeslips.com/
800-285-0999

Bravo Technology Center
585-637-8869
info@bravotech.us
http://bravotech.us
http://mach4.us

CompUSA Rochester
585-424-1499

Dantz (Restrospect)
4 Orinda Way, Bldg. C
Orinda, CA 94563
Cust: 800.225.4880
Mon–Thu 6 am–5 pm PST Fri -4 pm
Tech: 888.777.5664 Mon-Fri 7 am - 4 pm PST
Europe: +33 1 55 33 02 00

Dell
http://support.dell.com
http://dell.com/chat
Technical Support: 1-800-624-9896
Sm Biz Cust Care: 1-877-773-3355

DLink
1-888-DLINK-SI (354-6574)
Tech: 877-453-5465

Earthlink
Tech: 800-635-0373 (24/7)
http://support.earthlink.net/
http://netstatus.earthlink.net/
pop.earthlink.net
smtpauth.earthlink.net
ftp-www.earthlink.net
http://home.earthlink.net/~mailboxname
DNS: 207.69.188.185, 207.69.188.186, 207.69.188.187

Epson

Pre-Sales: 800-463-7766(800-GO-EPSON)
http://support.epson.com
Automated Support: 800-922-8911 #68000: Stylus 1280
Tech Support: 562-276-7296 6am-8pm PST M-F, 7am-4pm Sat

Frontiernet DSL 24-hr Support Line: 800-239-4430
Testing Dept: 777-5117 needs a ticket no.
Lost Dial Tone (Line Repair): 777-1611
support@frontiernet.net
pop3.frontiernet.net
smtp.frontiernet.net
Front1 66.133.170.2
Front2 170.215.255.114
Roch access: 585-955-7501

Fujitsu
Service: 800-626-4686 (5am - 9pm M-F, 7am - 3pm Saturdays PST)

HP
800-282-6672
http://hp.com

Intuit/Quickbooks
1-888-320-7276
http://intuit.com/

Lacerte Software
http://www.lacertesoftware.com/

Linksys
17401 Armstrong Ave.
Irvine, CA 92614
Technical Support 800-326-7114
T2T 888-333-0244 PIN required
Sales 800-546-5797 (LINKSYS)
949-261-1288
Fax 949-261-8868

Lexmark
Parts: 800-553-9727
Support: 800-453-9872

Localnet Rochester
56K: 585-295-2096, 585-512-3700
Brockport 391-6301
Tech: 888-488-7266
Sales: 585-436-5651
smtp.localnet.com
mail.localnet.com

Mach-4 Network
Web Hosting, a div. of Bravo Technology Center
585-637-8869
support@mach4.us
http://mach4.us

Microsoft
866-PC-SAFETY (727-2338)
Office Paid Support 800-936-5700
Books/CD Replacement 800-MSPRESS (800-677-7377)
Customer Service (800) 426-9400

Palm, Inc.
400 N. McCarthy Blvd.
Milpitas, CA 95035
408-503-7000
FAX: 408-503-2750
Sales: 888-223-4817
http://palm.com

Peachtree Software
1505 Pavilion Place
Norcross, GA 30093
770-724-4000
Sales: 800-247-3224 Upgrades: 800-336-1420
sales@peachtree.com
Support: 800-336-1420 Pay-per-Call Support: 770-492-6311

Symantec
Sales 800-766-8516
Customer Service Center 800-441-7234
Tech Support per-incident charge 877-832-2811
900-646-0004 $4.95 per minute
Monday to Friday 6:00 A.M. to 5:00 P.M. PST

Time-Warner
Cust: 800.756-7956 585.756-BEEP(2337)
RR for Business 585-756-1767 756-1608
Support http://help.rr.com
proxy-server.rochester.rr.com:8080
smtp-server.rochester.rr.com pop-server ams-server ( Acct Mgmt) news-server
webmail.rochester.rr.com
Tampa Bay: tampabay.rr.com 813-316-2626

Toshiba
Support: 800-457-7777 949-859-4273
http://virtualtech.toshiba.com
http://pcsupport.toshiba.com

uLead
http://ulead.com
Sales: 800-85-ULEAD
Cust: 310-896-6396, M-F 9:00am-5:00pm PST
Tech: 310-896-6391, M-F 8:30am-5:00pm PST

Western Digital
Technical Support: support.wdc.com 800-275-4932, Europe: +31.20.446.7651

Xerox
800-ASK-XEROX (275-9376)
M-F 8:00 AM - 8:00 PM ET, United States
8:30 AM - 6:00 PM ET, Canada
http://www.support.xerox.com
 

MISC VENDORS:

2TheMax http://www.2themax.com
Abit http://www.abit-usa.com/
Acer http://www.acer.com/
ftp://ftp.acer.com/aac_support/desktop/bios/
ALI (Acer Laboratories) http://www.ali.com.tw/eng/about/index.htm
AME Group http://www.amegroup.com.au/
American Megatrends http://www.megatrends.com
http://www.ami.com/support/
Amptron http://www.amptron.com/
http://www.wimsbios.com/HTML1/amptron.html
Amstrad http://www.amstrad.com/
Antec http://www.antec-inc.com/
Aopen http://www.aopen.com.tw/
http://download.aopen.com.tw/default.aspx
ARI Service http://www.ari-service.com/
http://www.ari-service.com/support/
ASUS http://www.asus.com.tw/
Award http://www.award.com/
Bare-Bone http://www.bare-bone.com/
http://www.bare-bone.com/support/
Biostar http://www.biostar-usa.com/
http://www.biostar-usa.com/downloadmain.asp
Commate http://www.tcommate.com.tw/
Compaq Computer http://www.compaq.com
http://www.compaq.com/support/files/
Computer Technology http://www.ctlcorp.com/
Computex http://www.computex.com.tw/
Data Expert (Expert Media) http://www.dataexpert.com.tw
Dell Computer http://support.dell.com/
DFI (Diamond Flower Electric Instrument) http://www.dfiusa.com
Diamond Multimedia http://www.diamondmm.com
Digicom Group http://www.digicomgroup.com/
Digital Equipment Corporation (DEC) http://www.compaq.com/
DTK Computer http://www.dtk.com.tw/
http://www.dtk.com.tw/download.html
EFA http://www.efacorp.com/
Elitegroup Computer Systems http://www.ecsusa.com/
Evergreen Technologies http://www1.evergreeninvestments.com/eicom/pub/homepage.go?k=900100002
http://www1.evergreeninvestments.com/eicom/pub/content.go?k=900100004&c=Help
Famous Technology http://www.magic-pro.com/
FIC http://www.fic.com.tw/
Flexus http://www.flexus.nl/
Freetech http://www.freetech.com/
Fujitsu http://www.fcpa.com/
http://www.fcpa.com/support/
Gateway http://www.gateway.com/
http://www.gateway.com/support/
Gemlight http://www.genicom.com/
IBM http://www.ibm.com/products/us/
http://www.ibm.com/support
Intel http://www.intel.com/
Iwill http://www.iwill.com.tw/
http://www.iwillusa.com/support.asp
Jamicon http://www.jamicon.com/
Jetway http://www.jetway.com.tw/
J-Mark http://www.jmark.com/
Koutech http://www.koutech.com
http://www.koutech.com/support.asp
http://www.magic-pro.com/
Matsonic http://www.matsonic.com/
Micron http://www.micron.com/
http://support.micronpc.com/
MicroStar http://www.msicomputer.com/
http://www.msicomputer.com/support/faq.asp
Mylex http://www.mylex.com/
NEC http://www.nec-computers.com
http://support.neccsdeast.com/index.asp
NCR http://www.ncr.com/
Packard Bell http://www.packardbell.com/
PC Partner http://www.pcpartner.com/
http://www.pcpartner.com/support/
PC Chips http://www.pcchips.com.tw/pccweb/Index.aspx?MenuID=0&LanID=2
PC Wave http://pcwave.techshopping.com/techshopping/index_d2r.jsp
Phoenix http://www.phoenix.com/
http://www.phoenix.com/pcuser/
Pine Group http://www.pinegroup.com/
Premio http://www.premiopc.com
http://support.premiopc.com/
QDI http://www.qdigrp.com/
Quadtel (RealTek) http://www.realtek.com.tw
Rise http://www.rise.com.tw/
SiS http://www.sis.com.tw/
Sowah http://www.sowah.com/
Soyo Computer http://www.soyogroup.com/
http://www.soyogroup.com/downloads/
Tatung http://www.tatungusa.com/
Tekram Technologies http://www.tekram.com.tw/
http://www.tekram.com.tw/support/fcc.asp
Toshiba http://www.toshiba.com/
http://www.csd.toshiba.com/cgi-bin/tais/su/su_sc_home.jsp
Totem http://www.totem.com.tw/
http://www.totem.com.tw/download.htm
Tulip http://www.tulip.com
http://www.tulip.com/support/downloads/download.asp
Tyan http://www.tyan.com/
http://www.tyan.com/support/html/bios_support.html
Unisys http://www.unisys.com/index.htm
http://support.unisys.com/
VIA http://www.viatech.com/ http://www.viaarena.com/default.aspx?PageID=2
Winbook http://www.winbook.com/ http://www.winbookcorp.com/
Yakumo http://www.yakumo.de/
Zeos http://www.micronpc.com/
http://www.micronpc.com/support/file_lib/zeosbbs/mboards.html
Zida http://www.zida.com/