BRAVO TECHNOLOGY CENTER

Remote Workers: Access Office from Away by Sam C. Chan
 

June 25, 2007

Scenarios:
  • Staff working from home after hours
  • Staff working while traveling or visiting clients
  • Branch Office Operations
  • Outside Contractors

 

Access Requirements:
  • Documents
  • email
  • Calendar
  • Contacts
  • Applications

Methods:

  • Remote Control
    • Control Own Station
    • Control Designated Station Pool
    • Terminal Services (including Citrix)
  • Remote Node
    • VPN Architecture
      • VPN Gateway for Site
      • VPN Software Client
      • PPTP/L2TP/SSL
  • Replication
    • Internet
    • USB
    • Disc
  • Hosted Solutions

Features,  Performance & Technical Issues:

  • Handling large files
  • Changes/Setup required
  • Application installations
  • Remote Local Printing (double re-direct, O.S. + printer model + driver version matching)
  • Bandwidth (especially out-bound from HQ)
  • Static IP or DDNS
  • Conflicts if stations have other duties after-hours
  • Coordinate backup schedule (shrinking window)
  • NAT (double) traversal

Security:

  • Member Stations control/audit
  • End-to-End Encryption
  • Wireless Procedure & Awareness
    • Public Access Points
    • Hub vs. Switch
    • Local Clear-Text Traffic
    • Local Peer Ad-Hoc Connections
  • Roaming Sites
    • Mutual Jurisdiction & Requirements
  • User Training

 

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