IT Emergency Kit

March 12, 2006

It is recommended that each office site maintain an IT Emergency Kit. They could very well be needed. Having these item available could potentially save you a lot of money and frustrations by eliminating needless troubleshoot steps and avoiding down time. For sites with 10 users or more, this is mandatory.

Important Items (must be actively maintained to stay current)

• IT Operations Binder
  • Key Contacts (management & technical)
  • Emergency Procedures
  • Backup Log
  • System/Network Log
  • IT Checklists
  • IT Policies & Manual
  • IT Memos
  • Network Vital Information Chart (NVIC)
  • Server Vital Information Chart (SVIC)
  • Purchase Records
  • S/N, Product Keys
  • Access ISP + Hosting ISP Account Info
  • Mission-Critical Software Vendor contacts + Acct Info
• Bravo Install/Recovery Disc (B.I.R.D.)
• Emergency Boot Diskette
• Security Incident Response (S.I.R.) Kit   DOWNLOAD UP-TO-DATE VERSION FROM BDL

Computer Supplies & Accessories

• 256M+ USB flash drive (must be plain, without U3)
• (50) CDR 32x speed
• (25) DVD+R 4x speed
• (2) DVD+RW 4x speed
• (10) 1.44M diskette
• (1) straight (pin-pin) CAT-5 patch cable 100' on reel (optional)
• (4) straight (pin-pin) CAT-5 patch cable 10'
• (1) straight (pin-pin) CAT-5 patch cable 3'
• (1) straight (pin-pin) CAT-5 patch cable 1'
• (1) cross-wired CAT-5 patch cable
• (1) RJ-45 CAT-5 coupler
• (1) RJ-11 T-adaptor
• (1) RJ-11 coupler
• (1) DIN-5 male to PS-2 female adapter cable
• (1) DIN-5 female to PS-2 male adapter cable
• (1) permanent marker (Sharpie wide, not fine or ultra fine)
• (1) can of compress air
• (1) bottle of rubbing alcohol
• (1) optical drive emergency eject tool
• (1) AC grounded power extension cord 100' on reel (optional)

Spare Parts & Equipment
(could be used and retired, but must be tested, labeled, dated and sealed)

• NAT router w/ DHCP server + DNS relay
• hub/switch
• monitor (15" minimum, capable of VESA standard 1024x768 at 72 Hz)
• PS-2 keyboard
• PS-2 mouse
• USB keyboard
• USB mouse
• 4-port USB Hub
• Single-line POTS phone w/ 25' extension cord
• 6-outlet power strip

The following parts are optional, but highly recommended:

• Power supply: ATX12V 2.1 and 2.2 specs 20-pin/24-pin convertible plug
• CD-ROM or DVD reader/burner
• floppy drive
• SATA signal cable
• PATA signal cable 80-conductor
• Molex power supply Y adapter cable for 5¼" drives
• Molex power supply Y adapter cable for 3½" drives
• Molex to SATA power supply adapter cable