BRAVO TECHNOLOGY CENTER

Remote Workers: Access Office from Away by Sam C. Chan
 

June 25, 2007

Scenarios:
  • Staff working from home after hours
  • Staff working while traveling or visiting clients
  • Branch Office Operations
  • Outside Contractors

 

Access Requirements:
  • Documents
  • email
  • Calendar
  • Contacts
  • Applications

Methods:

  • Remote Control
    • Control Own Station
    • Control Designated Station (or Pool of Stations)
    • Terminal Services (including Citrix) Sessions
    • Control Virtual PC Sessions
  • Remote Node
    • VPN Architecture
      • VPN Gateway for Site
      • VPN Software Client
      • PPTP/L2TP/SSL
  • Replication
    • via Internet
    • USB Flash Drives
    • CD/DVD Discs
  • Hosted Cloud-based Solutions

Features,  Performance & Technical Issues:

  • Bandwidth (especially out-bound from HQ)
  • Handling large files
  • Changes/Setup required
  • Application installation & licensing
  • Remote Local Printing (double re-direct, O.S. + printer model + driver version matching)
  • NAT (2-way and double) traversal
  • Destination Static IP or DDNS
  • Mobile stations:
    • Workstation Network configuration (dual boot profiles, reserved DHCP)
    • SMTP and port 25 TCP filtration considerations
  • Conflicts if stations have other duties after-hours
  • Coordinate backup schedule (shrinking window)

Security:

  • Member Stations control/audit
  • End-to-End Encryption
  • Wireless Procedure & Awareness
    • Public (free or paid) Access Points
      • Danger of cleartext wireless link w/ password for access contol only, not protection!
    • Local Clear-Text Traffic on LAN
      • Hub vs. Switch
    • Local Peer Ad-Hoc Connections (in-bound risks)
  • Roaming Destination Sites
    • Mutual Jurisdiction & Requirements
  • User Training

 

Copyright @2005-2006   Bravo Technology Center  *  Bravo:GO  *  Contact Us