Capture & Submit Windows 7 Event Logs
to Tech Support for Analysis

January 31, 2011  (Last Revised: Feb 9, 2012)

1. login to workstation as difa
2. locate Windows Log Files
   • [Start] orb
   • type into the search box: event
   • select: Event Viewer
   • On left pane, expand Windows Logs
3. Capture 3x log files:
   • right-click   Application
   • Save all events as
   • verify that  desktop is selected as destination
   • use naming convention: XXX YYY ZZZ (client code, hostname, log name)
     e.g. BTC THUM sys, or MTN AZUR app, or STO FORT sec.
   • [Save]
   • click
     (*) Display information for these languages:
     [x] English (United States)
   • [OK]
4. Repeat step 3 for Security log
5. Repeat step 3 for System log
6. You now have the 3x captured log files on your desktop for submission.