From the desk of: Sam C. Chan

Bravo Acronyms & Abbreviations

First Published: February 16, 2006
Last Updated: June 1, 2007

We do use an extensive list of our own acronyms and abbreviations for expediency and clarity. Here's a list for those of you new to our system.

This document covers only our own Bravo-specific terms. For a list of common general IT industry-specific jargons, see:

Bravo Reference: IT Acronyms & Abbreviations

Hint:   Ctrl-F   to search within this page.

 

Billing Codes  (see Rates & Fees for details)

CFS Contingency Fee Service
FFS Flat-Fee Service
IOS In-Office Session (interactive meeting, or while-u-wait service)
ISS In-Shop Service (low-priority, drop-off, flat-fee items where feasible)
RCS Remote Control Session
RPSC Reimbursable Pre-Sale Consulting
RSF Retainer Service Fee
OSC On-Site Call (strict clock time, subject to minimum, plus travel)
VCS Voice Call Session
WIS Walk-In Services (Emergency Rate, subject to bench fees)

 

Troubleshooting/Repair Status Codes

NPF No Problems Found (deemed to be in working order & within specs)
DOA Dead-on-Arrival
FDP Failed to Duplicate Problems
SDP Successfully Duplicated Problems as reported
SRP Successfully Resolved Problems (causes pin-pointed, remedy implemented)
AWA Acceptable Work-Around (implies SDP)
NVS No Viable Solutions
ICR Inconclusive Results (tests terminated/abandoned)
PFT Pending Further Tests (tests thus far inconclusive, typically PCD)
WIP Work-in-Progress
OIP Observation In-Progress (long-term observation/burn-in)
FNL Finalizing/Touch-up Stage (major work completed successfully)
PCD Pending client decisions (on whether/how to proceed)
RDY Ready for Pickup/Delivery/Ship-out/Disposal

 

General Terms  (see Solutions for details)

APE Anonymous Promiscuous Exchange (aka: P2P, a misnomer)
AVMM Audio-Video Multimedia
AUP Acceptable-Use Policies
BEST Bravo Elite Service Team
BIRD Bravo Install, Recovery & Deployment disc
BOSS Bravo Open-Source Solutions
BSSO Bravo Strategic Solution Offerings (aka PSL0, the highest level PSL)
DDNS Dynamic DNS (essentially pseudo static IP address)
DIFA Designated In-house Facilitator/Administrator
DPAR Disaster Prevention And Recovery
KPF Kerio Personal Firewall
HSBS Hot Stand-By Site (disaster recovery, business continuance)
MCA Mission-Critical Applications (line-of-business software)
NAC Network Address Chart
OBP Official Bravo Partner (Partner/Associate/Affiliate)
OSS Open-Source Software
OWA Outlook Web Access (SBS2003)
PMS Poor Man's Server (sensible custom dedicated file/print/management server)
PSL Product Support Level   SEE MEMO
RWW Remote Web Workplace (SBS2003)
SIR Security Incident Response (kit/team/cases/doctrine)
TOS Terms of Service

 

Web Sites   SEE MEMO FOR COMPLETE LIST

BTC Bravo Technology Center
BON Bravo Online Network (public service since 2001)
BSP Bravo Security Portal
BDL Bravo DownLoad Center
BPP Bravo Partners Portal
BTD Bravo Tech Depot
BEST Bravo Elite Service Team (professional members only)
BDB Bravo Drop-Box (upload, file transfer)
M4 Mach 4 Network (hosting)
IWD Instant Webbie Designs
BOSS Bravo Open-Source Solutions
BRAG Bravo Remote Access Gateway
BART Bravo Accelerated Radio/Text (authorized personnel only)
FACET The Trinity of Samcelot's Pet Projects
FA Fantom Amfifeata
CAM Cameralot
ET Eyeful Tower
BS Bravo Studio
SSSH Sonic Streaming Service Host (webcast)
T2P Trial to Production, Tested to Perfection (Bravo official testing site)
WPH Webbie's Playhouse (kids)

 

Frequently Used Topic Codes:

APPS
AVMM
BEST
BKUP
COLA
COMM
DIAG
DPAR
DRVZ
ELEC
EXGZ
GOBL
GRPH
HIST
HSBS
HWZZ
INET
ITPP
ITZZ
LUAZ
MOBL
MSOF
MSOS
NETW
OSSZ
OSZZ
PHOT
PROG
PWRZ
RAID
REGU
REMX
RPLI
SBLD
SECU
SIRZ
SOLU
STOR
SWDL
TELP
THIN
UTIL
VOIP
VPNZ
WDEV
WLES
 
A few codes are 2- or 3-letter and are padded with trailing Zs. Please beware that those padding Zs might be omitted in normal usage.

 

Informal/Funny

GEBE "good egg-bad egg" test (generally known as litmus test, or acid test)
LFH lemon from helloffaplace
CYA cover your asset
BST blood, sweat & tears
FUBAR failed-utterly-beyond-all-repairs (feel free to substitute w/ your version)

See Chankardian Glossary on Eyeful Tower for more details.

 

SEE ALSO:

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