||Your site now prominently displays three (3) flags.
||Those are the flags for United States of America, United
Kingdom, and Hong Kong. The reason: To reflect the
increasingly global nature of our operations. Advances in
technologies enable us to transcend geographic boundaries.
We rely heavily on such technologies in-house for our
day-to-day operations: Collaboration, conferencing, VoIP,
digital telephony, media streaming, VPN, secure access,
synchronization, remote support & monitoring, branch offices
||Are your telephone sessions billable?
||Yes. All sessions are billable, regardless of the mode
of delivery. The only exceptions are business administrative
inquiries, such as billing, etc. Most basic questions
submitted via email not requiring time-critical responses,
may be answered on a resource-available basis free of
charge, if it requires less than 10 min of time and the
ratio of free vs. billable is less than 5% on a monthly
cumulative basis. See also: Rates and Fees